Privacy Policy

Narractive Pty Ltd ABN: 72 663 780 158
66 Hunter Street, Sydney, NSW 2000, Australia
www.narractive.com

Narractive (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website.

This website is a general audience site and is intended for users of all ages.

 

1. Collection of Personal Information

Narractive may collect personal information such as your name, email address, telephone number, or postal address when you use our website to contact us or submit an enquiry.

We collect this information solely for the purpose of responding to enquiries and providing information about our services. We do not collect information about your computer hardware or software.

 

2. Use of Personal Information

We use your personal information to:

• respond to your enquiries;
• provide information about our services;
• improve our website and communications; and
• (where you consent) keep you informed about updates, services, or events.

From time to time, we may contact you to seek feedback or conduct surveys about our services.

We will never sell, rent, or lease your personal information to third parties.

 

3. Cookies and Tracking Technologies

What are cookies?

Cookies are small text files placed on your device when you visit a website. They help the site recognise your device on future visits and perform useful functions, such as improving navigation and remembering preferences.

There are two main types:

• Persistent cookies: remain on your device until they expire or you delete them.
• Session cookies: temporary and deleted when you close your browser.

Cookies perform functions such as:

• enabling smooth navigation between pages;
• remembering preferences (e.g. font size, form entries);
• improving your browsing experience;
• ensuring security of the website; and
• providing anonymised, aggregated statistics on how the site is used.

Cookies we use

Our website uses:

• Performance cookies: to monitor site usage and fix errors.
• Functional cookies: to remember preferences and settings.
• Third-party cookies: such as analytics tools. We do not control these cookies but they are typically used for statistical or performance tracking.

Managing cookies

You can block or delete cookies through your browser settings. Please note that disabling cookies may limit the functionality of our website.

For more information on cookies, visit: www.youronlinechoices.eu

4. Disclosure of Information

We will not disclose your personal information except:

• with your consent;
• where required or authorised by law;
• to trusted service providers who assist in operating our website or providing services; or
• in the event of a merger, acquisition, or transfer of assets.

Any third parties engaged by Narractive are required to handle your information in accordance with privacy laws and this policy.

5. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices, policies, or content of those sites. We encourage you to review their privacy policies before providing any personal information.

6. Data Protection

Narractive complies with the Privacy Act 1988 (Cth) and other applicable Australian privacy legislation. Where relevant, we also comply with the EU General Data Protection Regulation (GDPR).

7. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and by continuing to use our website after updates, you agree to the revised policy.

8. Contact Us

If you have any questions about this Privacy Policy, or if you wish to access, correct, or request deletion of your personal information, please contact us at:

Narractive Pty Ltd
66 Hunter Street
Sydney NSW 2000
Australia